PRIVACY POLICY

1. WHO WE ARE

Kelpstone is a yacht charter operator based at 83/1 Boat Lagoon Marina, Koh Kaew, Phuket 83200, Thailand. We operate this website at kelpsto.live. For data enquiries, you may contact us at [email protected] or by telephone on +66 76 597 248.

2. WHAT INFORMATION WE COLLECT

We collect personal data only when you choose to provide it — primarily through the contact or enquiry form on this website. The information you may submit includes:

• Your name
• Your email address
• Your telephone number (if you provide it)
• The content of your message, including charter preferences, travel dates, and group size

We also collect certain technical data automatically when you visit the website, such as your browser type, device type, IP address, and which pages you view. This data is collected through standard web server logs and, where enabled, analytics tools.

3. HOW WE USE YOUR INFORMATION

Information submitted through the contact form is used solely to respond to your enquiry and, if you proceed to book, to manage your charter arrangements. We do not use your personal data for unsolicited marketing without your consent.

Technical data collected automatically is used to monitor site performance, diagnose errors, and understand broadly how visitors navigate the site. This data is reviewed in aggregate and is not used to build individual profiles.

4. LEGAL BASIS FOR PROCESSING

Where you have submitted an enquiry, we process your data on the basis of your consent (submitting the form) and, where applicable, the performance of a contract (managing a charter booking). Technical data is processed on the basis of legitimate interests, namely maintaining a functional website.

5. HOW LONG WE RETAIN YOUR DATA

Enquiry correspondence is retained for a period of up to 24 months following your initial contact, after which it is deleted unless a booking relationship is ongoing. Booking records are retained for up to seven years for accounting and legal compliance purposes. Technical log data is retained for no longer than 12 months.

6. WHO WE SHARE DATA WITH

We do not sell or rent personal data to third parties. We may share limited information with service providers who assist with the operation of this website (such as web hosting or email delivery providers), but only to the extent necessary for those services and under appropriate data processing agreements.

We may also disclose data where required by law, regulation, or court order.

7. DATA TRANSFERS

This website is operated by a business based in Thailand. If you are located in the European Union or European Economic Area, please be aware that your data may be processed outside those regions. We take reasonable steps to ensure that any such processing meets an appropriate standard of protection.

8. YOUR RIGHTS

You have the right to request access to the personal data we hold about you, to ask that it be corrected or deleted, to object to certain types of processing, and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable period and in any event within 30 days.

9. COOKIES

This website may use cookies for functional and analytical purposes. For full details of what cookies are used and how to manage them, please read our Cookie Policy.

10. CHANGES TO THIS POLICY

We may update this policy from time to time. Significant changes will be noted at the top of this page with a revised review date. Continued use of the website after any such update constitutes acceptance of the revised policy.

11. CONTACT

If you have a question or concern about how we handle your data, please write to us at [email protected] or call +66 76 597 248 between 07:00 and 19:00 daily. We will do our best to address your concern promptly.